Letters from Our Custom Home Customers

Read what some of our customers have to say about their custom A.F. Sterling home.

Just wanted to let you know how happy Dani and I are with our new A.F. Sterling custom home! I am a return A.F. Sterling customer after living in the first home you built for me for over 15 years, so you were my first choice when deciding to build a new home for my growing family. We wanted to make sure we were going to get a quality product with top notch service, and you certainly delivered.  We were extremely satisfied with our experience and would highly recommend your custom home division to anyone seeking to personalize their home while maximizing value for their investment. You and your staff made what can be an intimidating process easy and enjoyable.

We want to give special thanks to a couple of individuals who really went the extra mile to help make our dream home become a reality. First, Rob Brack, who was there day one helping us decide on a lot and floor plan. Rob went out of his way to validate that the properly we were looking at would work for us and was a key participant in helping our vision become a reality.

Second, we want to thank James Boston, our site superintendent. James was on top of everything and in constant communication. When building a custom home, those little day to day decisions are really important in making the home special to you.  James did a great job of making sure that we were part of the construction process of our home.

Finally, we really want to thank the whole A.F. Sterling staff. Issues always arise on home construction projects, and when we did have issues, they were always addressed immediately and professionally. This is really what sets A.F. Sterling apart from other builders. You care about making sure your customers are completely satisfied with their experience from beginning to end. Thank you for not just building us a house, but creating our home.

Sincerely,
Mark and Dani E

Just wanted to let you know how happy Susan and I are after six years in our beautiful AF Sterling home. We had visited an AF Sterling community and fell in love with the 2868 model, and actually had a friend that had this model in your community. With the land that we owned nearby, we were hopeful that we would be able to get your company to build the model on our land.

We were very nervous as this was out first custom built home and we had heard horror stories from several of our friends and associates that had used other builders. Working with you made took away all of our concerns and we could not have been happier.

It was a joy to watch the process all the way through to completion. From the excavation, through the pouring of the foundation to the framing to the finished product we had your superintendent James there to oversee every aspect of the construction. With James on site, your frequent project visits and being able to reach you by phone anytime - this was about as stress free of a process as I’ve ever heard of from anyone that has built a home.

The home had an impressive list of standard features to begin with, flooring, fixtures and cabinetry. Add to that the customizing that we negotiated and we have what is easily our dream home. The follow-up inspections and customer service following move-in were exceptional.

Everyone that comes to our home always asks the same two questions, “Who was your builder?” and “would you do it again?” We always answer with pride that this is an AF Sterling built home and yes we would do it again – with AF Sterling as the builder. Thank you for a truly quality built home.

Sincerely,
Tim and Susan M.

We began our quest to build a new house through your custom division with apprehension and completed the experience with total satisfaction. Abra and Mike answered questions, provided measurements and made suggestions on our numerous visits to the model even though they knew that we were going to build on our site.

Your team of Todd and Rob was a model of collaboration from the first time that we met. Throughout the planning and construction phases, questions were answered straightforwardly and unconventional details were researched in a timely manner. These two gentlemen embody the name sterling in the firm’s name.

We have found all of Sterling’s personnel, the construction and customer service exemplary. A.F. Sterling’s commitment to building quality houses begins and ends with its team of skilled and mindful person who really care.

You guys rock! Helen has already begun planning our next home.

Yours Truly,
Kermie and Helen H.

It’s now just two months since we moved in our new home. I can honestly say that we love it. We watched the construction from the beginning and we saw the quality at every step of the way. The quality is reflected in every aspect of living here.

Apart from the great home, the past year has been a great experience. It is apparent that the culture at A.F. Sterling is one of honesty, integrity and quality. That has been demonstrated by everyone of the AFS employees that we had the pleasure of dealing with.

Building a custom home is a complex operation, and there are sometimes unexpected complications. Whenever some problem appeared, I was confident that Todd and Rob would come up with a great solution. I always had confidence that they would do not only the right thing, but the best thing.

I can’t speak highly enough to reflect how well I think of A.F. Sterling. I would not hesitate to recommend you to anyone looking to build a new home.

Thank you for building our dream home and making it a dream come true.

Best Regards,
Jim and Janel H.

It is without reservation that write to express how deeply satisfied my wife and I are with our new A.F. Sterling custom home.

As you know, we talked to a number of other custom home builders who had various products that would have met our needs. However, none of them could offer so many great features for such a good price. We get compliments on our high-end cabinetry, stainless steel appliances and designer plumbing fixtures all of the time.

Being life long residents of Tucson, we already knew going into the contract that A.F. Sterling had a reputation for quality. However, even now that we have been living in our custom home for over a year, we are still impressed with how there have been zero warranty issues.

Choosing a custom home builder can be a daunting and difficult decision. Our new home was built on time and on budget and process was stress free. Other people we know in Tucson who also own homes built by A.F. Sterling are equally impressed by the company and professionalism exhibited by its employees.

Thank you for all of your work and dedication to making our home building and home owning experience a positive one.

Sincerely,
David and Leslie C.

It has been a pleasure working with you and everyone at A.F. Sterling. We have built two homes together and I look forward to the third.

Building a home can be a very difficult process. You have made the task very successful and an enjoyable experience.

Since building these homes, I have also had the pleasure of being involved with A.F. Sterling on another project and once again, find your organization to first class.

Honesty, integrity and quality of your work are sometimes to find in this business.

You have proven yourselves over and over again. I would high recommend you to anyone considering building a home for themselves.

Sincerely,
Kip. J.

For additional information, please email or call Frank Della Cioppa at (520) 577-3600.